Ratings, replies and reporting a rating
See your approved ratings, reply publicly, or report a rating you believe breaks the rules.
Only buyers whose enquiry you accepted can rate you, and every rating is checked by our team before it appears on your profile. Your average uses approved ratings only.
- 1Open Ratings in your company dashboard.
- 2To reply, click “Reply publicly”, write a professional response and send it for approval.
- 3If a rating breaks the rules (for example it isn’t from a real business interaction), click “Report this rating” and explain why. It stays visible while our team reviews it.
Only company administrators can reply to or report ratings.
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